Plan B has conducted a survey to analyse the key factors that cause major SME IT incidents - resulting in service failures. The findings reveal that human error accounted for 47% of incidents, followed by server failures at 29% and power and communications provider failure at 15%. Fire, flood or acts of God accounted for 9% of outages.

Plan B are delighted to announce that it has just had its ISO 27001 - Information Security Management accreditation renewed for a further three years.

The renewal follows an extensive audit by the British Standards Institute that found no ‘non-conformities’ in any area of Plan B’s operation.

iRed Partnership, a wholly owned subsidiary of Royal Mail Group, have chosen Plan B to provide their IT disaster recovery service.

David Brewer, iRed’s Chief Information Officer commented, “The Plan B implementation was done very quickly and professionally, and it’s a fantastic, cost effective and elegant solution. The fact that we can simply pick up the phone to Plan B and they just spin-up replicas of all of our systems is brilliant, and having this excellent new DR capability helped us pass our ISO 270001 certification successfully.”

By 2014, 30% of midsize companies will have adopted “recovery-as-a-service” (RaaS), or “recovery-in-the-cloud” as it is also known, up from about 1 percent today, according to Gartner, Inc.

Plan B, today announces that it is a founding member of the UK Cloud Alliance, a collective of UK-based technology firms and service providers aims to guarantee the full transformational benefits of cloud computing.

Plan B were runners up for this years Business Continuity Awards ‘Specialist business continuity and disaster recovery company of the year’. Given the progress we have made over the last year - customer base up by 250% and increased and revenues up by 226%, whilst keeping a 100% customer satisfaction record and the unique nature [...]

A survey of 2,000 organisations in North America and Europe, finds businesses collectively lose more than 127 million man-hours a year due to IT system outages. “Given that these outages are a fact of life, and that some of the consequences of outages can be irreversible, investment in improved business continuity is extremely worthwhile,” said Steve Fairbanks, vice-president of product management at CA Technologies.

Google’s Gmail service failed on Monday 28th Feb, after a software update wiped hundreds of millions of users accounts losing some data irrevocably. So beware - even the best cloud based services like all other can and will fail.

Salmon chose specialist Plan B as the clear best fit for their Disaster Recovery requirements. Jeff Leaver, COO said “The Plan B service is fantastic, very cost effective and Plan B’s support staff are highly experienced and very helpful.”

The Catholic Overseas Development Agency (CAFOD) has selected Plan B to provide their IT disaster recovery service. Paul Hayward, said “The Plan B service really works, and has a very competitive price point, making it great value for money.”